Repeat best-in-test winner 2013, 2014 and 2015
Degussa was again named the best precious metal dealer in Germany in 2015. In a test conducted by the business and financial newspaper Euro am Sonntag, Degussa earned 93 out of a possible 100 points and received the overall rating of ‘very good,’ the same high marks as the last two years.
Clear criteria and a clear winner
Conducting the test on behalf of Euro am Sonntag, the Deutsche Kundeninstitut (DKI; German Customer Institute) assessed various precious metal traders’ shops and websites, and evaluated detailed questionnaires. Dealers were judged with a discerning eye and points awarded in four different categories and Degussa earned the top rating of ‘very good’ in every category:
- In the ‘Security’ category, we were given top marks for trustworthiness.
- In the category ‘Service’ we received high praise for our customer service by E-mail and phone.
- Degussa earned the same top rating of ‘very good’ in the ‘Terms’ and ‘Product Range’ categories. The decisive factors for these high marks were our prices for bullion and coins, and the diversity of our precious metals offering.
- In the final reckoning, all this secured us 1st place in the overall results.
We are delighted that we were able to repeat the last two years excellent performances. In Singapore, we will of course remain true to the same high standard of quality.